Since a few of the search results that lead people to view this site appear to be related to my posts about BBC iPlayer troubles, here is another problem that I have encountered.
Before going on holiday outside of the UK, I tried downloading a few programmes on the iPlayer on my Mac laptop. After a few seconds each download attempt would fail.
Fortunately this was a known issue, and the BBC site has a workaround:
http://iplayerhelp.external.bbc.co.uk/help/announcements/ipd_air_contentdisappear
Basically it involves uninstalling the currently installed version of Adobe AIR and installing an older version.
Stephen Souness, a Java developer who moved back to New Zealand after over a decade in London, sharing some thoughts on what's happening in the world of Cloud computing, Java and database technologies.
Showing posts with label BBC iPlayer. Show all posts
Showing posts with label BBC iPlayer. Show all posts
Monday, 19 November 2012
Sunday, 10 June 2012
BBC iPlayer Desktop Troubleshooting
A few days ago I noticed that the BBC iPlayer application on my laptop would not display the programme listing for downloaded programmes.
I went online to see that several other people have reported the same issue.
Re-installing the application made no difference.
Then I remembered that the external drive which I use for storing media files had disconnected unexpectedly recently, I considered that some files may have been partially written. Sure enough, when I moved the most recently modified files out of the iPlayer repository the programmes lists started working again.
Update:
Without accidentally disconnecting the drive or shutting anything down in an abrupt manner, my iPlayer installation suffered a repeat of the programmes list problem again.
I'm too busy to bother tracing the exact cause, but if it happens again I will try to isolate what specific download directory is causing this issue.
I went online to see that several other people have reported the same issue.
Re-installing the application made no difference.
Then I remembered that the external drive which I use for storing media files had disconnected unexpectedly recently, I considered that some files may have been partially written. Sure enough, when I moved the most recently modified files out of the iPlayer repository the programmes lists started working again.
Update:
Without accidentally disconnecting the drive or shutting anything down in an abrupt manner, my iPlayer installation suffered a repeat of the programmes list problem again.
I'm too busy to bother tracing the exact cause, but if it happens again I will try to isolate what specific download directory is causing this issue.
Labels:
BBC iPlayer,
desktop,
programme listing,
troubleshooting
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